Let’s pause lecture recording and stop student loneliness

Evidence suggests that the benefits of lecture capture are coming at the cost of broader student and staff well-being, say Treasa Kearney and Liz Crolley

June 27, 2024
Lecturer view through camera with pause button
Source: Drazen Zigic/iStock (edited)

UK sixth-formers traipse up and down the country, at considerable expense and often with family or friends in tow, to attend university open days. They carefully consider each campus’ learning environment and student life offerings. When they get home, they pore over course evaluations and student outcomes data. They take the decision about which university is right for them very seriously.

And rightly so. After all, universities are more than just academic institutions. They are also vibrant hubs of social engagement, where intelligent young people can embrace the independence of adulthood and acquire a sense of intellectual and personal growth by interacting with a wide range of people and actively engaging in lectures, seminars and practicals.

However, since the pandemic, students just haven’t been coming back to campus. Stories abound of lecturers confronting near-empty lecture halls.

One reason may be that we haven’t communicated the importance of physical interaction well enough to the post-Covid generation. Another is that we have been actively eliminating some of the smaller, departmental social and communal spaces in universities in the name of efficient use of space. And a third is the greater need for students to undertake paid work during the cost-of-living crisis.

But another major factor that could be inadvertently chipping away at this cornerstone of the university experience is the recent trend towards lecture capture.

The real-time recording of live lectures is motivated by a noble desire to enhance learning. It can also enhance self-reflection, support diverse learning styles and aid learning in a second language. It is popular with students, who claim that it reduces stress when they cannot attend lectures and helps them with exam revision.

However, a growing body of research suggests that these benefits are coming at the cost of the broader well-being of both students and staff. Recordings might offer the illusion of learning, but a troubling trend is emerging whereby students who rely heavily on them exhibit lower levels of critical thinking and deep understanding compared with those who actively participate in lectures.

There may be several reasons for this. One is that obsessively watching recorded lectures over and over is a poor substitute for doing the wider reading that develops students’ critical thought processes. Another is that lecture capture is associated with a decline in student-lecturer interaction and engagement. Students who do not physically attend lectures do not get to know their lecturers in person and, therefore, may feel uncomfortable engaging in class discussions and asking clarifying questions. Hence, they miss out on the opportunity to receive immediate feedback, hindering their comprehension of complex topics.

In turn, without active student engagement, lecturers lose the opportunity to actively adapt their teaching based on immediate feedback and emerging learning needs. And, with it, they are losing their sense of job enjoyment. Rather than the gratification of seeing the penny drop with their audiences, they are now spending too much time and energy worrying about the quality of lecture recordings and correcting wayward AI-generated subtitles – not to mention scratching their heads about what they can possibly write in a requested job reference for a student they have never even met.

Most frighteningly, students are no longer even engaging with each other in class. Their sense of belonging is apparently missing, which affects their academic achievements, their self-confidence and their motivation to study. Social learning theory emphasises the importance of human interaction, such as via collaborative problem-solving. The back-and-forth of ideas, the shared exploration of complex topics, the spontaneity of jokes and stories, that joyful lightbulb feeling when you grasp a point and share it with your peers: these are all casualties when students passively consume recorded lectures.

It is no surprise, then, that student loneliness and mental health issues are also on the rise. According to a recent government-commissioned survey, almost all UK students experience loneliness at university, while another survey found that half have mental health difficulties that negatively impact their university experience.

The benefits of flexibility and accessibility should not be dismissed, and we are all for the technological enhancement of learning. However, more careful reflection is urgently required about how lecture recordings are used. For example, research has shown that they are viewed most often during assessment and revision periods; one suggestion, therefore, would be to make recordings available only during these times – or only to support more carefully targeted individual needs.

We owe it to our students to ensure that our campuses remain hubs of intellectual exchange and personal development. Let’s pause lecture recording for now and put a stop to the student loneliness pandemic.

Treasa Kearney is senior lecturer in marketing and Liz Crolley is professor in management education at the University of Liverpool.

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Reader's comments (7)

The lecture is a meeting with the "speciality" live a lot of interaction and inspiration for the students. In medical school is the moment we can shear experience and give live input regarding the "Hyppocratic" way to think of the future patients.
Yes, lectures are great places for students to socially learn!
As an ardent campaigner against online teaching, I wholeheartedly endorse this article. The Office for Students has done absolutely nothing against the rise of both imposed online teaching (where students have no choice and lectures are only delivered online) and self-imposed online teaching (where actual lectures are recorded and the student has the choice). Surely society can see the harm of sending our 18-21 year olds away to live alone for the first time, but then freely allowing or even forcing them to watch online lectures alone in their bedrooms? Yet CMA guidelines state that Universities need to declare how their teaching is delivered (online or in-person being a clear differential) , but my research (published on Oxcheps) has shown that none of them do; and the Office for Students turn a blind eye to this deliberate tactic by the HE sector of not making the information available. If they think that their online offering is 'so great' , then why aren't they prepared to open declare what teaching contact hours is going to be online on UCAS or their websites for example?
An interesting piece and much that I agree with. But my own experience - and I don't think I am alone - is that lecture attendance has held up better than seminar attendance (and seminars are typically not recorded). Why is that? I ask my students repeatedly but have not yet got a clear answer.
We know that those who attend generally do better academically, because many of us can correlate the grades with their attendance. And even beyond that, depending on your lecture capture platform, you can determine who has watched the recordings and when (and how much). The trend being either many absentees dont watch them at all even if they intended to but life and lack of motivation having missed the in person event that breeds the motivation got in their way, or they wait until assessment time to watch them all like a Netflix binge. But it doesn't matter. The evidence doesn't matter. The clear impacts on social skills and loneliness don't matter. Because if we don't record it all, we're told we're doing a disservice to those with jobs or disabilities or mental health issues. We are told we're actively disadvantaging them. And that makes sense. But without some constraints on who gets access in order to encourage attendance wherever possible, we're just increasing the risk of those who can or maybe should be attending dropping off. And that's a) not helping them prepare for life after uni where you can't always do whatever you want, and b) sometimes some mental health issues aren't best helped by isolation, and university is a great low risk safe space to reach out and try exploring interaction and engagement. But if we don't give people a reason to try because we're giving everyone every recording no matter what, then why would they?
Lecture recordings may have some impact in attendance - but to pause them would actually be more damaging to students who utilise these regardless of their circumstances. We have students as parents who can't attend because their child is ill, or commuter students who cannot afford to come in for a one hour session (the solution may be down to timetabling but with spaces and numbers, this is very difficult). We also have students who rely on these for their reasonable adjustments or learning preferences - to pause recordings is more damaging and becomes exclusive. Possibly we should say about the importance of attendance, and we do, but recent literature does suggest high engagement does not always mean high attendance.
Oh, dear. What an anecdotal feeding frenzy - 'could be' this 'might be' that, and on the basis of this speculative outpouring a bold declaration of intent to remove the choice of paying adult students on the basis of 'knowing what is better for them'. Educational policy is littered with strident views and the imposition of new paradigms, but surely in higher education we are well placed to take a more analytical and informed approach, all the while remembering that we owe it to our paying customers to support them and their varied needs. It's simply not enough to give scant acknowledgement to those who have specific needs and challenges and dismiss them for what you consider to be the greater good. Where is the student voice in this conversation? More informed and inclusive debate is needed about how to make the best of technological support in this and many other areas.

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